Business Office (Water/Sewer Billing)

The Business Office manages water/sewer billing and collects other payments due to the Town of Mooresville, including business (privilege) licenses, water/sewer service charges, housing and community development loan payments, solid waste collection and disposal charges, false burglar alarm payments, payments for cemetery plots, and other miscellaneous fees and charges.

The Business Office is located on the main (second) floor of Town Hall, 413 North Main Street. The mailing address is Post Office Box 878, Mooresville, NC 28115. Office hours are 8:30 a.m. - 5:00 p.m., Monday - Friday (excluding holidays). For more information, call 704-663-3800.

Water/Sewer Service

To obtain water and/or sewer service, an application for service must be completed for each location where service is requested and submitted in person (with photo identification) at the Town’s Business Office. Customers will be asked to create a password for the account for future telephone transactions such as payments, changes of mailing address, etc.

Tenants must pay a $50 deposit and list the name/address of their landlord. The deposit will be applied to the final bill or can be transferred to another utility account with the Town of Mooresville.

Requests for the initiation or termination of water/sewer services require one-day advance notice. Services are initiated or terminated only on weekdays.
Water/Sewer payments are accepted in the Town’s Business Office, in a drop-box located in the Town Hall parking lot, or may be mailed to Post Office Box 602113, Charlotte, NC 28260-02113.

Additional water/sewer forms are available on the Documents page.